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Here you'll find answers to the most important questions about Dr. Baba Haze and our products – from cleaning your RØR pipe to delivery and returns. If your question isn't listed, feel free to reach out to us directly.

Frequently asked Questions

FAQ

How do I clean RØR?

A clean one-hitter means a smoother draw, better taste, and a longer lifespan. Once a week is all it takes.

What you need: a cleaning tube from your cleaning kit (alternatively a ziplock bag), pipe cleaner or brush, alcohol pads, isopropyl alcohol (91% for best results), tap water, paper towels.

1. Disassemble your RØR or RØR EVO as described in the assembly guide.
2. Fill the cleaning tube with isopropyl alcohol until the device is fully covered.
3. Seal the tube, shake gently for about 60 seconds, then let it soak for 30 minutes.
4. Rinse thoroughly with warm water. Use a pipe cleaner or brush for hard-to-reach areas.
5. Rinse until no alcohol smell remains. Air dry or wipe with a paper towel.
6. Reassemble as described in the assembly guide.

Tip: For a quick clean, an alcohol pad is enough – e.g. to quickly wipe the mouthpiece, without full disassembly.

How many puffs can I get with a RØR / RØR EVO?

Typically, a RØR delivers 1–3 puffs and a RØR EVO 2–4 puffs, depending on how much you load, how tightly you pack it, and how strongly you inhale.

How does the delivery work?

Your order is shipped via our delivery partner and is free from 34 EUR order value. Delivery time is usually 4–6 business days.

.. and the return shipping?

Return shipping costs are borne by the buyer. The products must be unused.

Are your products produced sustainably?

Yes, sustainability matters to us. Our products are made from high-quality, durable material and designed to last. We also strive to make our packaging as environmentally friendly as possible.

How can I contact you if I have questions?

The easiest way is via the contact form on our website or by direct message on Instagram – we'll get back to you promptly.

Where do you ship to?

Currently, we ship exclusively within Germany. An expansion to further countries may be possible in the future.